SurfShot Premium Membership Account and Login

• What’s Available on SurfShot.com?
• How much does it cost to become a Premium Member?
• What are the payment methods for the Surfshot.com Membership?
• How do I access SurfShot.com Membership Services after I become a member?
• How do I renew my Membership Services?
• How do I cancel my Membership Services?
• I have an account and I'm logged in. Why can't I access the Premium Members areas of the site?
• How do I change my membership information?
• How do I change my credit card on file?
• How do I change my login email?
• I had a membership before and now I would like to rejoin. How do I purchase a new membership plan?
• I am a member but I still can't see "Members Only" sections of the site?
• I logged onto SurfShot.com and all of a sudden I was asked to login again. What’s the deal?
• I am still having problems logging in, what should I do?
• Can I share my membership account with other people?
• Can I check the Premium areas of SurfShot.com from different computers using the same membership account?
• Why does SurfShot restrict access to Premium Member areas for certain accounts?
• How does SurfShot restrict access to those sharing their username and passwords?
• What happens if more people keep logging into my account and it is already in the 24 hour Restricted Access period?
• How can I see how many Unique IP addresses have logged into my account in the last 24 hours?
• Ok, I was using my friend's account. How can I now get access back to the Premium areas of the SurfShot.com site?
• Does SurfShot.com offer a Free Trial?
• What happens after my Seven-Day FREE Trial?
• How do I cancel my Free Trial?

1. What’s Available on SurfShot.com?

SurfShot.com Membership Benefits	Premium Member	Free Member	Non-Member
Daily San Diego Surf Reports. Video and Photos from Sunset Cliffs to Oceanside	Access to all 25 Surf Reports	Access to 3 Surf Reports	Access to 3 Surf Reports
Track the next swell with Accurate Daily Surf Forecasts
Browse Enlarged High Quality Photos
Upload and Share your Surf Photos and Videos
Comment and Rate Millions of Surf Photos
Browse The World's Largest Online Surf Photo Collection
Access Local Surf Cams 24 hours per day
Save Money with Discounts and Specials offered in our Surf Directory

2. How much does it cost to become a Premium Member?

• Month to Month - $6.95
• 1 Year - $59.95
• Surfrider Combo Plan - $64.95
• SurfShot.com + 1 Year Magazine Subscription - $79.95

*All plans are automatically billed until cancellation.

3. What are the payment methods for the Surfshot.com Membership?

Pay Online with your Credit Card using PayPal
We accept the credit cards listed below:

• Visa
• MasterCard
• American Express
• Discover

4. How do I access SurfShot.com Membership Services after I become a member?

When you create your SurfShot.com account, you will be asked to create a Login Name and Password. After you set up your account, you will have to select a membership plan. Once you have a valid membership plan, you will access all areas of SurfShot.com by logging in at the login area on the top right corner of every page of our site.

5. How do I renew my Membership Services?

Your Membership Services will be automatically renewed if you have a valid credit card on file. Your membership plan is renewed once a month or once a year depending on the plan you have chosen.

6. How do I cancel my Membership Services?

Log into SurfShot.com
Go to your member account page by clicking on "Manage Account", located on the top right corner of your screen.
Once you are inside your member account page, please go to the "Payment History" tab and click on "cancel" located next to your membership plan.
We value your membership. Please tell us the reason for your cancellation so we can improve our services to better serve you in the future.

7. I have an account and I'm logged in. Why can't I access the Premium Members areas of the site?

In order to access Premium Members Areas of the site, you need a valid membership plan linked to your account.
If you do have a valid membership plan, please make sure by clicking here. You need to be logged in and on the "My Subscriptions" tab.
You have a valid membership plan if there is a box below that shows your membership plan. If you still can't access the site, please send an email to support@surfshot.com including your full contact information, email address you use to login to SurfShot.com, and information explaining exactly what your problem is.

8. How do I change my membership information?

In order to change your membership information, please follow the steps below:

• Login to the SurfShot.com.
• After you login, click on the "Manage Account" link located on the upper right corner of your screen, under "My Account".
• Once there, go to "My Profile" tab.
• Change your personal information as needed and click on the "Save Profile" button.

9. How do I change my credit card on file?

To change your credit card information, please follow the steps below:

• Login to the SurfShot.com.
• After you login, click on the "Manage Account" link located on the upper right corner of your screen, under "My Account".
• Once there, go to, click on the "Update CC Info" tab
• Input your new credit card number and your new expiration date and click on the "Update Info" button.

10. How do I change my login email?

Your email is also your username to login into your account. This information can only be changed by the SurfShot.com team. Please send an email to support@surfshot.com with subject title, "Change of Email Request."

Include your current login email and password, as well as your new desired email and password. Please allow a few days for us to process the change. You will receive a confirmation email at your new login email address.

11. I had a membership before and now I would like to rejoin. How do I purchase a new membership plan?

Please login on the upper right corner of your screen, after you are logged in, click on the "Manage Account" link located on the upper right corner of your screen, under "My Account". Once inside your membership page, please go to "My Subscriptions" tab and select membership plan from the Add/Renew Subscription box. This will add your selected membership plan to your shopping cart. Click on the Order button and proceed to the checkout process where you will be asked to provide your credit card information. After you check out you will gain instant access to all Premium areas of SurfShot.com.

12. I am a member but I still can't see "Members Only" sections of the site?

Did you login? To login go to the upper right corner of your screen and fill out the froms and press "GO". This will log you in to your account and grant you access to member only areas.
Still having trouble? SurfShot.com uses cookies to store information on your computer. If you do not have cookies enabled on your browser you will not be able to view the site.

13. I logged onto SurfShot.com and all of a sudden I was asked to login again. What’s the deal?

SurfShot.com only allows you to be logged into one computer at a time. If you give your username and password out to other people you will not be permitted to login if one of the other parties to whom who gave your password is logged in.

14. I am still having problems logging in, what should I do?

Just contact us. We will be glad to help you out with your problems.

15. Can I share my membership account with other people?

No, you can't share your account with anyone. The only way we can keep the site going and keep prices low is if everyone pays their fair share. Furthermore, the SurfShot.com terms of use, to which every member agrees when they sign up for the service, clearly state that there can be no sharing of passwords.

We do track IP addresses. When you share your password you are simply ripping us off and opening yourself up to civil liability.

16. Can I check the Premium areas of SurfShot.com from different computers using the same membership account?

Yes, you can check SurfShot.com from up to four different computers / IP Addresses within a period of 24 hours. This means you won't have any problems accessing the premium areas of SurfShot.com if you check it from home, office, or friend's house in the same day.

17. Why does SurfShot restrict access to Premium Member areas for certain accounts?

First of all, if you, and only you, use your SurfShot.com membership, there is nothing to worry about! 98% of our members use and operate their accounts under the Terms of Use of our site, which means they don't tell anyone what their username and password is. On the other hand, the other 2% of our members do share their user name and password with other users. This is not just against the law but this stops our growth and ability to offer the vast majority of our members an even better service!

18. How does SurfShot restrict access to those sharing their username and passwords?

Every time you login into the Web site on a different computer, you are automatically logged out on the computer on which you were previously checking the Web site. If you login at your work computer, the system will automatically log you out on your computer at home. OR, if a friend has your username and password and he logs in into the system, this login is tracked and it also will log you out on your computer.

We know that our users check the SurfShot.com Web site from different computers and so each member is now allowed to check restricted areas of our site (Surf Reports, Forecast, etc) from at most five unique and different IP addresses within a period of 24 hours. If there are more than five unique IP addresses logging into your account, you and all other computers will be restricted. All members who have shared their password should immediately change their password so no one else can login and restrict you, the paying member, from access to the Premium Member areas of the site. To change your password, click here.

19. What happens if more people keep logging into my account and it is already in the 24 hour Restricted Access period?

For each new login from different computers / IP Addresses taking place from a 4th, 5th, etc unique IP address, the longer it will take for the 24h restricted access period to clear and allow you access to Premium member areas of the site again.

20. How can I see how many Unique IP addresses have logged into my account in the last 24 hours?

It is easy to see all the login activity in your account. First you need to be logged into your account so we show you your specific account information. If you are not logged in, please do so on the login area below the top navigation bar. If you are logged in, please click here. This page will show you how many unique IP addresses have logged into your account. It will also show you all the logins that took place in the last 24 and 48 hours. This list will show you the date, time, IP address, operating system and Browser used on each login.

21. Ok, I was using my friend's account. How can I now get access back to the Premium areas of the SurfShot.com site?

First, if you are now logged in with someone else's account, please click here to log out. After you log out, create your own SurfShot.com account (in case you already have an account for you, login into your own account) and then select a membership plan. You will be accessing all areas of the site instantly.

22. Does SurfShot.com offer a Free Trial?

Yes, SurfShot offers a free Seven-Day Trial for all membership plans. By selecting any membership plan you automatically get your Seven-Day FREE Trial, if you do not like the services you can cancel at anytime before your trial expires and your card won’t be charged.

23. What happens after my Seven-Day FREE Trial?

After your trial period expires, your credit card will be charged the amount equivalent to your membership price selected and it will follow the regular membership policies for automatic renewals.

24. How do I cancel my Free Trial?

Please refer to "How do I cancel my membership services?" question in this section.